Account controls
Delete your Clipentra account
You can permanently delete your account and private video-processing data directly inside Clipentra. If you cannot access the app, you can request deletion by email.
Delete inside Clipentra
- Sign in and open Settings.
- Tap Delete account permanently.
- Enter your password and confirm deletion.
The deletion is processed automatically after successful password confirmation and cannot be undone.
If you cannot access the app
Email us from the address linked to your Clipentra account with the subject “Delete my Clipentra account.” We may ask you to verify account ownership before processing the request.
Request account deletionDelete a project without deleting your account
You can delete selected project data while keeping your Clipentra account active:
- Open Clipentra and go to Projects.
- Open the project you want to remove.
- Choose Delete project and confirm.
Deleting a project permanently removes its uploaded source video, transcript, suggested clips, titles, captions, social copy, rendered clips, thumbnails and related usage records. Other projects and your account remain active. If you cannot access the app, email contact@omniamus.com from your account address and identify the project data you want deleted. We may verify account ownership before processing the request.
Data deleted with your account
Your profile, sessions, authentication tokens, projects, uploaded source videos, transcripts, suggested clips, titles, captions, social copy, rendered clips, thumbnails, usage records and private stored files are permanently deleted.
Limited retention
Limited records may be retained when required for legal, accounting, security, fraud-prevention or dispute-resolution purposes. Encrypted backups expire on their normal rotation and are not used for marketing.