How do scans work?
Once a week you take three guided photos (hairline, crown, temples). Our AI estimates hair density per zone and compares it with your previous scan, so you can see whether things are improving, stable or declining.
Help center
How can we help?
Email us and a human will reply, normally within two business days.
hairproof@aedifylab.comFrequently asked questions
Why do my photos need to look the same every week?
Consistency is what makes comparisons meaningful. The camera shows last week's photo as a semi-transparent overlay — line your head up with it and use similar lighting.
How accurate are the scores?
Scores are automated estimates, not measurements or medical assessments. They can vary with lighting, angle and photo quality. Treat trends over multiple weeks as the signal, not any single scan.
Is HairProof medical advice?
No. HairProof is a wellness tracking tool. It does not diagnose or treat anything. Talk to a doctor about hair loss and before starting or changing any treatment.
How do I cancel my subscription?
Manage the subscription in your Google Play or Apple App Store account. Removing the app or deleting your data does not cancel billing.
How do I delete my data?
Use "Delete my data" in the app's Settings — it erases your photos and scan history from our servers immediately. No account or email needed.
Privacy or data deletion
You can request access to your data or permanently delete everything HairProof stores about your device.